Quality Policy of SEM-S

Shipment of SEM-S is the response to the needs and expectations of customers and the continuous utilization and integration of technologies to improve the daily life of our customers and employees.

 

Vision of SEM-S is the development of our activity, to be inextricably linked with the development of our customers' activities. The reliability, support and assurance of our provided services is the main driving force of our course.

Our goals are:

• Reliability in all its activities and actions SEM-S.
• High quality, competitiveness and availability for all the services and support we offer to our customers.
• Consistency and integrity in our every action, combined with a high sense of responsibility
• Ensuring continuous & successful course of the company in the Greek market

 

In order to achieve the above, we express our commitment to the following principles:

• the excellent communication and development of trusting relationships with our customers 
• the selection of specialized staff and their continuous training
• the reliability of the company's partners and suppliers and the continuous monitoring and evaluation of their performance
• the observance of quality, time and financial commitments
• improving the effectiveness and efficiency of SEM-S
• the continuous monitoring and implementation of the Legislation
• the continuous improvement of the efficiency of the Quality System processes according to the ISO 9001:2015 standard

 

The Quality Manager has responsibility for controlling and monitoring policies and procedures related to Quality. It also recognizes the need for administrative changes to achieve goals in line with the company's vision and mission.

 

 

Quality Manager

Elene Kourkoula

   

 

version: 1^th/ 08.04.2022